Terms of service

General Terms of Use

1. General Terms and Conditions

These general terms of use (hereinafter the “Terms”) govern access to and use of this website, including its mobile application, operated by or on behalf of Torréfactorie (hereinafter the “Company”). By accessing or browsing this site, you accept these Terms without reservation and agree to comply with them. If you do not agree with these terms, we invite you to leave the site immediately. The Company reserves the right to modify or update these Terms at any time, without notice. We recommend that you consult this page regularly to stay informed of any changes.


2. Accuracy of Information

Although constant efforts are made to ensure the accuracy, completeness and currency of the information on this site, errors or omissions may occur. The Company endeavours to correct any inaccuracy as soon as it is identified. Neither the Company nor its associates (employees, partners or suppliers) guarantee the completeness, reliability or timeliness of the information provided.


3. Intellectual Property

The content of this site, including texts, images, logos, software and any other element protected by intellectual property rights (hereinafter the “Content”), is the exclusive property of the Company or is used under licence. Any unauthorized reproduction, modification, distribution or other use of the Content is strictly prohibited. You are permitted to download or print certain content for personal and non-commercial use, provided that you retain all copyright notices. Any infringement of intellectual property rights may result in legal proceedings.


4. Disclaimer

The site and its content are provided “as is”, without any express or implied warranty, including, without limitation, any warranty of merchantability, fitness for a particular purpose or non-infringement. The Company and its associates disclaim all liability for any direct or indirect damages that may arise from the use of the site, including viruses or other harmful elements that may affect your equipment.


5. Limitation of Liability

Under no circumstances shall the Company and its associates be held liable for any damages, losses or expenses, whether direct or indirect, related to the use of or the inability to use this site. This limitation of liability applies, unless otherwise provided by applicable law, to loss of data, loss of profits or other financial harm.


6. Indemnification

By using this site, you agree to hold the Company and its associates harmless from any liability in the event of a claim or dispute arising from your use of the site or your failure to comply with these Terms. This includes legal fees and compensation arising from damages or disputes.


7. External Services

The site may include links to third-party services or sites. These links are provided for informational purposes only, and the Company is not responsible for the content or practices of these sites. Use of any third-party service is at your own risk.


8. Data Integrity

You agree to provide accurate, complete and up-to-date information when interacting with the site. Any erroneous or misleading submission may result in the suspension or termination of your access.


9. Submissions

You are solely responsible for the content you submit through the site, whether comments, reviews or any other contribution. You agree not to submit any content that is illegal, harmful, defamatory or that infringes the rights of third parties. The Company reserves the right to remove any content deemed inappropriate without notice.


10. Security

The protection of your data is a priority, but it is your responsibility to maintain the confidentiality of your login credentials. Any unauthorized use of your account must be reported immediately. Unauthorized access to or alteration of the site’s features constitutes a violation of these Terms.


11. Termination

The Company reserves the right to restrict or suspend your access to the site, at any time and without notice, if you breach these Terms or for any other reason deemed necessary.


12. Governing Law and Disputes

These Terms are governed by the laws of the Province of Québec and the applicable federal laws of Canada. Any dispute shall be submitted to the exclusive jurisdiction of the courts of the Province of Québec.


13. Miscellaneous Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The Company may assign these Terms to a third party without notice, but you may not transfer your rights without written authorization.


14. Contact

For any questions regarding these Terms, you may contact us:

  • Email: info@torrefactorie.com
  • Address: 340 boul Industriel, Saint-Eustache, QC, J7R 5R4

These Terms constitute the entire agreement between you and the Company regarding the use of the site.